Not sure? Ask us before you order.
Real help from our team in Chatsworth, California, and from Griffin, our online fitter, day or night.
Call (818) 725-9720, ext. 1help@grips4less.comSend a message
Four ways to reach us
Pick what suits you. Here’s what each one is best for.
Chat · Instant, any timeChat with Griffin
Our online fitter answers right away, day or night. Best for fitting advice, comparing products and help with your order.
- Text · A reply within the hour
Text our team
Quick answers from a real person. Best for a fast question while you shop.
- (408) 475-7570
- 8am to 1pm
- (818) 473-9086
- 1pm to 5pm
- Call · 8am to 4:30pm
(818) 725-9720, ext. 1
Talk it through with a real person. If we’re helping another golfer, leave a message and we’ll call you back.
Call us - Email · Any time
help@grips4less.com
For anything at all, from orders and returns to custom builds. We reply within 1 business day.
Email us
However you reach us, you get honest advice, even when the answer is to keep what you have.
Texts and calls: Monday to Friday, Pacific time
What we can help with
Go straight to the answer, or ask us. Advice is always free.
Before you order
- Choosing a shaftFlex, weight and launch, matched to your swing.
- Choosing gripsSize, feel and grips that are easy on sore hands.
- Will it fit my clubs?Tip sizes and adapters, checked before you order.
- Custom-built shaftsDriver, fairway and hybrid shafts built with your adapter and grip.
- Reshafting your clubsSend us your clubs and we install the shafts you pick.
- Price matchFind it lower at another authorized dealer and we’ll meet or beat it.
After you order
Looking for a policy? Browse our Help Center
What comes with every order
- Same-day shipping
- Orders placed by 12pm PT ship the same day.
- Free shipping on $99 or more
- Across the continental US. Assembled shafts always ship free.
- 60-day returns
- On new, unused items in the original packaging.
- Lowest price guarantee
- Find it lower at another authorized dealer and we’ll meet or beat it.
- 100% authentic
- We’re an authorized dealer and buy direct from the makers.
- Free grip installation
- On assembled shafts and Retrofit builds. You only pay for the grips.
4.9 out of 5 from 73,000+ verified reviews. Read reviews
More for members and subscribers
Both are free.
Earn Rewards on every order
- Points on every order while you’re signed in, then use them for discounts.
- Your orders and tracking in one place.
- Returns started right from your order.
To see your points, tap Rewards at the bottom right of any page.
Tips, new arrivals and offers, first
- Expert advice on grips, shafts and fitting.
- What’s new in grips and shafts.
- Our best offers by email.
Unsubscribe at any time.
Real people, and a few furry coworkers
Our Chatsworth team answers your texts, calls and emails. The shop pets keep us company.
Meet the team
Gemma, Gidget and Mochi on the customer service desk.
Send us a message
We reply by email within 1 business day. Leave a number if you’d like a call back.
Questions we hear a lot
Still stuck? or reach our team.
How fast will I hear back?
Griffin answers right away, day or night. Texts get a reply within the hour, Monday to Friday, 8am to 5pm Pacific. Emails get a reply within 1 business day.
Which number do I text?
Text (408) 475-7570 from 8am to 1pm and (818) 473-9086 from 1pm to 5pm, Pacific time, Monday to Friday. The Text button at the top of this page always shows the right number for the time.
Can I call you?
Yes. Call (818) 725-9720, ext. 1, Monday to Friday, 8am to 4:30pm Pacific. If we’re helping another golfer, leave a message and we’ll call you back.
Where is my order?
Sign in to your account to see its status and tracking, or ask Griffin and he’ll check it for you.
Can I change or cancel my order?
Yes, before it ships. For assembled shafts, before assembly starts. Reach out as soon as you can and we’ll take care of it.
How do returns work?
Return new, unused items in the original packaging within 60 days. Start the return from your order in your account, and your refund goes out within 2 to 4 days of the return arriving. Assembled shafts are built to order for you, so they can’t be returned.
Do you price match?
Yes. If you find a lower price at another authorized dealer, send us the link and we’ll meet or beat it.
Can I pick up my order?
Yes, at our warehouse in Chatsworth, California. Place your order online, then text or call us to set a pickup time.
Is Griffin a real person?
Griffin is our online fitter, an AI assistant that knows our products and our store. He can check an order, and he passes anything that needs a person to our team.